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UK: 01386 833799
US/Canada: 1-323-544-5519


Page last updated: 27/03/2020

We are taking the recent Covid-19 outbreak extremely seriously and the welfare of our clients is, and will remain, our top priority.

We understand that the level of uncertainty involved causes a great deal of stress and anxiety. We hope you will find it reassuring that we have relaxed our original cancellation and postponement terms to provide some more leeway to our clients during this unprecedented situation, especially those with a tour start date up to and including the 31st of May 2020. We will continue to review the status of holidays and will contact our clients on an individual basis 6 weeks before their tour starts to discuss available options.

Since the 23rd of March 2020, the UK Government requires people to stay at home and, as part of the efforts to slow the spread of coronavirus, instructed certain businesses and venues (e.g. restaurants, cafés, pubs, hotels and B&B’s) to close. The government will review these measures after three weeks (an update is expected on or around the 13th of April 2020), and relax the restrictions if evidence shows it is possible. We will continue to follow official advice from the UK Government, and all our clients will be contacted on an individual basis, 6 weeks before their tour starts to discuss available options.

Please click on the link below to find out more about our temporary measures.

Cancellation policy and FAQ's

If you have any questions, please don’t hesitate to contact us. Our office will be available for email or telephone conversations as normal during this current health emergency.

Please see the following websites for updates from authorities:

UK Government Travel Advice

World Health Organisation

NHS Advice on Coronavirus

US State Department Travel Advisories

US Centre for Disease Control