Contact Us info@cotswoldwalks.com
UK: 01386 833799
US/Canada: 1-323-544-5519
FAQs
If you can't find the answer to your question here, then please drop us a line or give us a call and we will do our best to answer it. Click to see our YouTube videos with answers to many frequently asked questions.

  • ABOUT THE HOLIDAYS
    • Where can I get more detailed information about the walk?
      We can provide gpx co-ordinates for hand held devices such as gps and smart phones for all our walks and walking profiles if needed. Please feel free to call us to discuss any issuses you might have.
    • Can I change the dates of my holiday after I have booked?
      We will do our best to accommodate any changes if notified immediately once the deposit has been collected. We reserve the right to charge a £25 admin. fee to cover our time and expenses in making these alterations in some cases.
    • Can I extend my holiday by booking extra nights?
      Yes. You can book as many extra nights as you wish subject to availability.
    • Do bed sizes differ in the UK?
      Please be aware when choosing your preferred bed option as a double room means one large bed and the bed is normally 4ft 6in wide by 6ft 3in length. A twin room has 2 single beds each 3ft wide and 6ft 3in length. A King size bed is 5ft wide and 6ft 6in length.
    • Do I need to book any accommodation at the beginning or at the end of my walk?
      No. The holiday price includes accommodation at the start of the trail, the night before you start walking and at the end of the trail after you have finished walking.
    • Do the self-guided walks start on a fixed date?
      You can start a self-guided walking holiday on any date you want. Simply tell us the date you would like to arrive. You start walking the following day after breakfast. We make suggestions about proposed start dates to avoid 2 night stays where we feel these might impact on the duration of your holiday.
    • Do you arrange luggage transfers between overnights along the trail?
      Yes, on all our holidays we transfer your luggage (one bag per person) between your accommodations along the trail. If you have extra luggage that is not needed it can be stored at the first night’s location if you are returning or taken to the last night’s stay to avoid unnecessary moves.
    • Do you provide maps and a guidebook to the trail?
      We provide the most up to date route notes and maps in a handy sized booklet that is easy to read and has the route marked on the map. We also supply a general information booklet that contains village maps, accommodation details, historical information about the villages and suggested places to eat each evening. All of these details will be posted to you at least 6 weeks before the tour begins.
    • How long are your self-guided walking holidays?
      Our walking holidays are as flexible as possible. You can start on any day and stay for as long as you wish. From one night to eleven we are happy to provide a tailor made tour to suit your needs.
    • What meals are provided?
      Almost all the accommodation providers will be able to deal with special dietary requirements if told in advance. Any advice you can offer us on how to facilitate this better will always be appreciated. Yes. Vegetarian meals are always available. Please tell us of this requirement when booking. We may also be able to cater for more restricted diets, but please check with us first before booking.
    • What type of accommodation is it?
      On a self-guided walking holiday, where each night spent at a different location, we have to make use of a wide variety of accommodations. These range from hotels, inns and guesthouses to small B&B's. Many are historic buildings with character and charm, they are all comfortable and offer warm welcome and have been personally selected and inspected by us. We fully appreciate our reputation and your enjoyment of the holiday is dependent on good quality accommodation, friendly hosts and a hearty breakfast. All the rooms we book are en-suite. If for some reason this is not available then a private bathroom will be provided. No shared bathrooms will be booked unless agreed with a client in advance.
    • What’s included in the price?
      From the moment you visit our website and send us your first enquiry we are on hand to answer all your questions to help give you peace of mind and make your walking tour the best it can be. We book your accommodation, move your luggage each day as necessary, provide walking notes and maps and local support once you are here should you need it. We will always endeavour to come an personally meet any clients that wish us to during their stay although this is not a normal part of every tour.
    • When will I know the names of my accommodations?
      As soon as we receive your booking form we will start to reserve the accommodation and the full list will be provided at the time of paying the deposit. If for some reason you wish to change any of the accommodation please tell us at this time so we can offer an alternative.
  • ABOUT US
    • How long have you been in business?
      Cotswold Walking Holidays was the first company to offer guided and self-guided walking tours in the area and in 2013 Cotswold Walks will be celebrating its 20th Anniversary.
    • Why should I book with you?
      We are passionate about what we do and the service we provide. Only by living and working in the Cotswolds can we truly claim to have a local knowledge that is unsurpassed by other walking companies operating from outside the area. This means we keep our route notes the most up to date by walking the footpaths on a regular basis and enables us to maintain a good working relationships with all the accommodation providers many of whom we consider good friends. We work with local providers in everything we do so your money is going directly back into the communities you visit and helping to sustain the Cotswold way of life.
  • BOOKING AND PAYING
    • What is a 'single supplement'?
      The single supplement covers the extra costs of a single room or single occupancy of twin or double rooms; baggage transfers for one rather than two people and of providing a set of maps and a guidebook for one rather than two people.
    • Do you offer group discounts?
      We are willing to offer group discounts. Please contact us with your request and we will be happy to organise a special price for you.
    • How and when can I pay?
      You can pay the deposit and final invoice by cheque, (made payable to Cotswold Walking Holidays ) credit or debit card. We accept Visa, MasterCard, Maestro or Solo. We do not charge a credit card fee. To secure a booking we require a deposit of £20 per person per night (pppn) for all self-guided tour and £50 pppn for all guided tours. Occasionally, a higher deposit is required but you will be advised about this at the time of booking. If your travel starts within 6 weeks of booking, full payment will be required at the time of booking.
    • How do I book?
      Go to our contact/booking page and select how to book for detailed instructions.
    • Is my holiday financially protected?
      All client’s money is protected by a third party client account that means the money cannot be touched until after the tour has finished.
    • What happens if I have to cancel?
      We are sympathetic to peoples busy lives and family commitments and understand that things change when you least expect them sometimes. We also urge our clients to have comprehensive travel insurance to cover all eventualities such as cancellation. If you need to cancel we will retain the deposit payment and will assess each situation on its merits before making a final decision. Please see our cancellation terms and conditions for a fuller explanation.
  • FITNESS AND HEALTH
    • Is there an age limit?
      There is no upper age limit provided you have adaquate insurance to cover all your medical and repatriation needs. Children of all ages can be accommodated and baby cots are available at most locations but we must be notified in advance.
    • How fit do I need to be?
      Anyone undertaking a walking holiday should have a good general level of fitness and consult with their doctor is they have any doubts as to its suitability. The more training you do in advance the more you will enjoy your holiday, especially when it comes to walking in those new boots!!
    • What happens if I have an emergency when I’m on holiday?
      With your holiday documents you will be given an emergency phone number that rings in our offices in office hours and that is transferred to a mobile number out of office hours. That way you have 24 hour contact with us. Please consult with your accommodation provider or us if in any doubt as to what constitutes and emergency. If you need the assistance of Police, Fire or Ambulance then call 999 or 112. Mobile phones with local SIM cards will connect to this number even if you have no credit left on your phone.
    • What if I get injured?
      If you are injured then please seek help locally as a first resort. You are never far away from habitation in the Cotswolds. If you have a mobile phone then please call us or the emergency services if it is life threatening or a serious injury.
  • TRANSPORT
    • How do I get back at the end of the walk?
      We provide information on how to get to and from your holiday by public transport in your pre-tour document (ptd).
    • How do I get to the start of the walk?
      We provide information on how to get to and from your walk by public transport in your pre-tour document (ptd). If you plan to travel by car it is usually possible to leave it at the guesthouse or hotel at the start or at the end of the trail for the duration of your holiday. We can check this for you once your booking is confirmed. Some hotels and guesthouses may charge a small fee for this service.
    • What happens if I don’t want to walk anymore?
      Local taxi numbers are provided in your general information pack or you should enquire about public transport. Please give us a call if in any difficulty.
  • WEATHER AND CLOTHES
    • What are your restrictions on baggage?
      To aid the baggage carriers and to ensure that your luggage arrives safely, there is a weight limit in place of 25kg per bag (one bag per person). There should be no loose items such as shoes or plastic bags fitted to your luggage and each bag should be labelled with the tags provided in your holiday pack.
    • Do you provide walking poles?
      Yes we hire these out to clients.
    • What items do I have to carry on the walk?
      All you need to carry is a light daypack containing your water bottle, sun hat and sun cream, waterproofs, first-aid kit and any other personal items you might want during the day, and possibly your lunch. We transport the rest of your luggage (one suitcase per person) between each overnight stop.
    • What should I bring?
      Full details of recommended items to bring with you will be provided in your pre-tour document after you have paid your deposit.
    • What’s the best time of year for walking?
      There is a saying that says there is no such thing as bad weather just inappropriate clothing. All the same we all like to be prepared. This country is famous for being a bit unpredictable when it comes to the weather. At times we’ve been wearing shorts in February and coats in July so the best way to answer that question is that it could be hot or cold, wet or dry with possibly a bit of a breeze, and then again maybe not. So to give you some idea of how the weather is behaving here in the Cotswolds at any given time please follow this link; http://www.metoffice.gov.uk/
  • WHAT ELSE
    • I want to walk a trail not listed on your web site. Will you organise it for me?
      We are always willing to devise another route if given enough time and if enough people need it. We also offer walks outside the Cotswolds so please contact us for further details.
    • Can I bring my dog with me?
      Yes you can providing it is well behaved and any accidental damage caused would need to be paid for. Please contact us for further details.
    • Do I need to have a mobile phone with me?
      If you have a mobile phone that will work in the UK then it is always a good idea to bring it with you. Further details will be provided in your pre-tour document which we send to you after you have paid your deposit.
    • I'm travelling on my own, can I go on one of your walks?
      Yes you can. For people travelling on their own there is a single supplement. This is to cover the extra costs of a single room or single occupancy of twin or double rooms; baggage transfers for one rather than two people and for providing a set of maps and a guidebook for one rather than two people.
  • Uncategorized FAQs
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